Undermain Theatre Web Privacy Policy

July 16, 2024


Undermain Theatre recognizes that privacy is important to everyone. This Privacy Policy (the “Policy”) is intended to inform you of the types of information collected as well as our policies and practices concerning this information collected by Undermain Theatre (“Undermain”) through our website undermain.org (the “site”).


Please check back to the site periodically to check for updates and changes to the Policy. Continued use of our site means that you accept this Policy and any changes made to our terms and Policy going forward.


Information we collect and how it’s used:

Information you provide

When you purchase tickets, subscriptions or make a donation we will ask you to provide your name, email address, billing address and telephone number along with credit card or other payment account information which is transmitted via an encrypted server to our payment processing partner. If you sign up for email marketing communications we will retain your name, email address, mailing address and telephone number if provided by you.

Analytics

  • This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. 

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. 

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Visitor Data

When you make a purchase on this website, we collect personal information from you to fulfill the order. We may collect information like your:

Billing and shipping address

Details relating to your purchase (for example, your shirt size)

Email address

Name

Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us as well as Salesforce, our data collection partner.

Our payment processor Leap Event Technology will also collect payment information from you. You can read their privacy policy at https://leapevent.tech/legal/privacy-policy/.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Form Block Submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Emma, our email marketing provider, and Salesforce, our data partner so they can send these emails on our behalf.

Orders

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider and Salesforce and Leap Event Technologies our sales and data partners so they can send these emails to you on our behalf.

Website Display Information

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Enforcement

Undermain regularly reviews its compliance with this Policy. Formal written concerns will be addressed to the concerned user directly via the contact method provided. 

Changes To This Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page. Each version of this Policy will be identified at the top of the page by its effective date.

If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or at Undermain Theatre, PO Box 140193, Dallas, TX, USA.